Tag Archives: Digicel

New CEO for Digicel Jamaica

Digicel Jamaica’s CEO, Mark Linehan has been promoted to the role of Regional CEO for the Eastern Caribbean South, with overall responsibility for the islands of Grenada, St. Lucia and St. Vincent and the Grenadines.

Mark has spent over ten years in the Digicel family holding key roles in the Eastern Caribbean, Haiti, Trinidad & Tobago, French Guiana where he served as General Manager and Guyana where he was CEO.

Andy Thorburn has been named as the replacement CEO at Digicel Jamaica.

Speaking about his new role, incoming CEO for Digicel Jamaica, Andy Thorburn, said; “I am delighted to be joining Digicel Jamaica and looking forward to the challenge of building on the amazing work of the last 11 years. The strength and reach of the Digicel brand and network, the fantastically talented staff and the commitment to building our communities all make this a company I am so proud to be joining and helping to take forward.”

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BVI Operators Compete for Customer Loyalty

British Virgin Islands based Digicel has topped up all prepay accounts with $15 of free credit to be used over the weekend only. At the same time, rival network, CCT is offering free access to its Wi-Fi network in a move to generate customer loyalty.

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Digicel Refutes Claims by Tax Collectors of Understating its Revenue Income

Jamaica based Digicel has responded to a raid by the country’s tax authorities and has filed an affidavit in the Supreme Court to claim that a warrant granted to the Tax Administration Jamaica (TAJ) was “fundamentally flawed as the analysis performed by TAJ reveals utter and complete incompetence”.

The tax collectors are reported to have found discrepancies in the revenue reported by the company and the actual amount it had earned – leading to potential tax liabilities. A raid on Digicel’s head office then took place on Friday when the tax collectors were apparently accompanied by “heavily armed” police.

Digicel says that for the three-month period under investigation, the tax authorities claimed a discrepancy of J$111 billion (US$1.256 billion).

Digicel notes that this is equivalent to every person in the country spending additional undeclared J$13,762 (US$158) per month – a sum so large that it should have “rung alarm bells” at the tax collector as being totally unrealistic.

Digicel claims that a cursory look at its audited financial statements, which TAJ has, would have shown that its conclusions implied that the annualised TAJ derived sales number was ten times greater than the number audited by its external auditors, PwC.

Certain documents which TAJ maintains were not provided by Digicel were provided in February and March and this fact was acknowledged by TAJ’s representatives after they entered Digicel’s premises last Friday and were shown what was previously sent to them.

In court, Digicel’s attorney, Paul Beswick, advised the court that Digicel is willing to sit down with TAJ and go through the data supplied and Digicel is now waiting to hear back from TAJ as to whether it wishes to do so.

Digicel and TAJ are next due in court on May 24th 2012.

Digicel shuts down Claro network in Jamaica

Digicel has shut down the Claro network in Jamaica. Claro customers who chose to migrate to the Digicel network were able to keep their Claro number and access Digicel’s offers.

However, “due to technical incompatibility, as the Claro network operates on a different frequency, some Claro handsets will work on the Digicel network while others will not,” Digicel said in a mid-January media release. “Digicel’s dealer stores will be able to determine which handsets are compatible and which are not,” the company added. That network switch offer was initially available until 29 February, but has been extended until 9 March.

According to Digicel, the majority of the Claro customer base has migrated to its network.

Jamaica's FTC takes legal action on Digicel/Claro merger

Jamaica’s Fair Trading Commission (FTC) has taken legal action to prevent the approved merger of mobile operators Digicel and Claro. The FTC filed a lawsuit with the High Court this month, seeking several declarations that, if granted, would result in the scuttling of the merger and fines of USD 5 million against Digicel Jamaica and Oceanic Digital Jamaica for breach of the Fair Competition Act, the Jamaica Observer reports.

The FTC will be asking the court for an injunction to block the merger, which it claims would result in lower competition in the telecoms market. According to the lawsuit, between April 2007 when Claro entered the market, and March 2011 when the merger was announced, “customers’ benefits from competition” among the Digicel, Claro and Lime have “exceeded USD 16 billion”.

The FTC alleges that this financial benefit to customers would be reduced should the merger go through.

Digicel Group Reports Six Monthly Revenues Rise 16%

Digicel Group saw revenues increase by 16 percent year-on-year to USD 1.24 billion in the first half of the fiscal year. EBITDA for the six months ended 30 September grew by 15 percent year-on-year to USD 524 million.

The operator’s subscriber base rose 14 percent to 11.1 million across Digicel’s 30 markets worldwide. Haiti in particular experienced rapid growth adding 830,000 new subscribers in the first six months of the financial year. Revenue earned from value-added-services, including mobile data and messaging, was up 47 percent year-on-year, helped by strong demand for smartphones, the company said.

Digicel Group CEO, Colm Delves, comments; “Our latest set of financial results reflect Digicel’s ongoing strong growth and outperformance of our industry peers. I am pleased to report that we have seen growth across the board and are also continuing to diversify our revenue mix with significant increases in value added services.

He continues; “The refinancing of our senior credit facility was well supported and provides us with further balance sheet flexibility.”

Digicel operates in 30 markets of the Caribbean, Central America and the Pacific.

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