The Chilean telecoms regulator, Subtel has passed a regulation requiring mobile networks to unlock mobile phones at no charge to the customer.

The regulation also required networks to stop SIM-locking handsets in future.

Department of Telecommunications Minister, Pedro Pablo Errázuriz said that this is to be the “year of number portability” in the country and the new policy would bring in lower prices and more freedom for consumers.

“This was one of the commitments of the Government and we are in full compliance. We will have number portability in fixed and mobile telephony throughout Chile,” added the Minister.

If retailers have older handsets in stock that are SIM-locked, then they can be offered for sale, if advertised as such, and the customer must be offered a free unlocking service.