State-owned telecoms operator in Costa Rica, ICE has filed a complaint against the country’s Superintendency of Telecommunications (Sutel) on the grounds that the regulator’s practices are “outdated”.

According to ICE, the watchdog has failed to update its maximum rates for telephony services since 2009 and the capped rates no longer cover the cost of providing the services.

The Costa Rican Electricity Institute (ICE) held a monopoly on both landline and mobile telephony services until 2009 but is now claiming discriminatory treatment by Sutel, requesting that the regulator meet its legal obligation to establish fair and equitable conditions in the telecommunications market.